Reviews for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault by NordVPN
Review by Firefox user 19217615
Rated 1 out of 5
by Firefox user 19217615, 3 months agoIf you just subscribed, and happen to see this, refund before its too late.
Used to work fairly well. They changed their windows app, and firefox app months ago, and its slowly degraded to never autofilling on firefox ever, across multiple computers and installs. It defeats the purpose of having a password manager, let alone paying for one that literally is just a notepad now. Even if they fix it, they have no qualms about breaking their software for months after you've paid. They probably just get 40% of their money from apple users, and 40% from chrome users and say screw the other 20%, we got their money, probably only 30% of those will be bothered to cancel. so we'll just increase prices 5% and screw firefox users.
Used to work fairly well. They changed their windows app, and firefox app months ago, and its slowly degraded to never autofilling on firefox ever, across multiple computers and installs. It defeats the purpose of having a password manager, let alone paying for one that literally is just a notepad now. Even if they fix it, they have no qualms about breaking their software for months after you've paid. They probably just get 40% of their money from apple users, and 40% from chrome users and say screw the other 20%, we got their money, probably only 30% of those will be bothered to cancel. so we'll just increase prices 5% and screw firefox users.
Developer response
posted 3 months agoHi there, we’re really sorry to hear about your experience. We’d really appreciate the chance to troubleshoot the issues you mentioned properly. If you're open to it, please reach out to our support team at support@nordpass.com so we can dig into the issue and help resolve it. Feedback like yours is important, and knowing the specifics helps us make things better for everyone.
952 reviews
- Rated 1 out of 5by Kemar Christie, 3 hours agoReally great mobile app and desktop app, but the Firefox extension is quite annoying. Why can't I use any shortcuts like previous browsers? This is preventing me from using certain websites, as my banking website doesn't allow copy and paste, so it would have to be autofilled, and there is no extension shortcut to quickly autofill. My Bitwarden extension across all browsers does this flawlessly. Please Fixxx !!!!!
- Rated 4 out of 5by Bandit1104, a day ago
Developer response
posted 20 hours agoHello there. We’re sorry to hear about your experience! We’re sure it can be resolved with our support team at support.nordpass.com. Our team would be happy to take a closer look into your case and help out! They are available 24/7.- Rated 5 out of 5by Firefox user 19544328, 3 days ago
- Rated 2 out of 5by Keith, 5 days ago
- Rated 5 out of 5by Firefox user 18359664, 5 days ago
- Rated 5 out of 5by Raduen, 6 days ago
- Rated 5 out of 5by Buntingtosser, 7 days ago
- Rated 5 out of 5by Glandus Lactalis, 7 days agoWorks great, very practical, haven't got an issue since I started using it. Overall I'm quite satisfied
Developer response
posted 7 days agoYour review brightened our day! We're committed to delivering excellent service, and we're glad you noticed. Stay safe! - Rated 4 out of 5by Seratof, 8 days ago
- Rated 4 out of 5by Menacing Jack, 10 days agoIt's a convenient tool, but it can get a bit frustrating when having to log in every single time my PC has been turned off.
Response to dev: My autolock is set to "Never". Weirdly, today my NordPass didn't log out despite my PC having been turned off, so I'm unsure what's causing it usually.Developer response
posted 9 days agoHi! Thank you for the feedback. The frequent logouts might stem from the Autolock setting. Please try adjusting it within the Security section to reduce the frequency. If you'd like further assistance setting it up, please reach out to our team at support@nordpass.com. Thank you! - Rated 4 out of 5by Nico, 12 days ago
- Rated 5 out of 5by Firefox user 18706387, 12 days agoWorks great for me. I love the convenience of the autofill. Knowing I have very secure passwords for all my accounts AND not having to remember them or record them somewhere is so convenient. And even if autofill doesn't work, it's easy to go into NordPass and copy and paste the password. Works great on my PC and my phone. Now, if NordPass gets hacked or goes down I may be in a heap of trouble but I'm confident that they are making sure the site is secure.
Developer response
posted 12 days agoYour positive feedback motivates our team to continue delivering top-notch service. Thank you for the review! - Rated 5 out of 5by IvyRose, 15 days ago
- Rated 4 out of 5by Firefox user 19121013, 16 days ago
- Rated 5 out of 5by Firefox user 18125049, 17 days ago
- Rated 5 out of 5by sumalamaya, 17 days ago
- Rated 5 out of 5by Firefox user 16882867, 18 days ago
- Rated 5 out of 5by Firefox user 18694270, 18 days ago
- Rated 5 out of 5by Firefox user 17609252, 20 days ago
- Rated 5 out of 5by Firefox user 19509893, 22 days ago
Developer response
posted 22 days agoHi there! Thanks a million for your stellar feedback about our app! We're thrilled to hear it's serving you well. Enjoy using it! 😊