Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
Review by Volvith
Rated 2 out of 5
by Volvith, 3 years agoUp until recently i haven't had any problems with NordVPN, but that's changed in the last 2-3 months or so. Recently they've started using LOCAL ISP's IP addresses for their services, which means that their prime selling point, being security, anonymity, and access to local blocked services and websites is pretty much null and void.
DO NOT USE THIS EXTENSION, as you do not have control over what IP your traffic is routed, and there's a good chance they'll use local (from the same country you are from) ISP's to assign you an IP.
IMPORTANT EDIT: Not just that, when refreshing your IP, or when the application randomly changes IP, it exposes your IP/network to your ISP, without any apparent killswitch built in. Citation needed, because there is a chance your network is still encrypted, but i somehow doubt that.
They'll say 'we choose the IP based on what's best for you', completely disregarding the problems with that. IP's change randomly quite often, which means that there's a chance that you won't even notice you've rolled into a local ISP when it happens. Refreshing your connection will often give you the same exact IP address as well, and you don't have an option to select a specific IP address in any way, shape or form.
Bypassing local restrictions is one of the number one reasons to get a VPN these days, and failing to deliver on the promise of that service is to fail as a VPN service.
I will not be extending my subscription past march this year (end of term), and i will not be returning to NordVPN.
I don't believe a 1 star review is warranted, since the service, operationally, functions quite well. The speeds are decent, and the ease of use is tempting to say the least, but the fact they're using local (national) ISP's for their services, paired with some of the other security concerns that have come up in the last 2 years regarding NordVPN (look them up if interested), i can not in good conscience recommend this extension.
Encryption alone means nothing if you cannot access services that are locally blocked by IP/DNS.
If you're looking for a good VPN service, there's better ones out there.
I for one, can no longer trust NordVPN with the security of my internet traffic.
DO NOT USE THIS EXTENSION, as you do not have control over what IP your traffic is routed, and there's a good chance they'll use local (from the same country you are from) ISP's to assign you an IP.
IMPORTANT EDIT: Not just that, when refreshing your IP, or when the application randomly changes IP, it exposes your IP/network to your ISP, without any apparent killswitch built in. Citation needed, because there is a chance your network is still encrypted, but i somehow doubt that.
They'll say 'we choose the IP based on what's best for you', completely disregarding the problems with that. IP's change randomly quite often, which means that there's a chance that you won't even notice you've rolled into a local ISP when it happens. Refreshing your connection will often give you the same exact IP address as well, and you don't have an option to select a specific IP address in any way, shape or form.
Bypassing local restrictions is one of the number one reasons to get a VPN these days, and failing to deliver on the promise of that service is to fail as a VPN service.
I will not be extending my subscription past march this year (end of term), and i will not be returning to NordVPN.
I don't believe a 1 star review is warranted, since the service, operationally, functions quite well. The speeds are decent, and the ease of use is tempting to say the least, but the fact they're using local (national) ISP's for their services, paired with some of the other security concerns that have come up in the last 2 years regarding NordVPN (look them up if interested), i can not in good conscience recommend this extension.
Encryption alone means nothing if you cannot access services that are locally blocked by IP/DNS.
If you're looking for a good VPN service, there's better ones out there.
I for one, can no longer trust NordVPN with the security of my internet traffic.
Developer response
posted 3 years agoHello. Please note that the VPN connection depends on multiple factors. We do offer a Kill Switch feature within our apps, as well as an option to purchase an additional static Dedicated IP. If you’re experiencing streaming or website accessibility issues, we'd suggest trying disabling the Threat Protection Lite feature in our app settings and clearing your browser cache. If the matter persists, do not hesitate to contact our support team at support.nordvpn.com for further assistance and more information regarding your concerns. We'd be happy to help! -G.M.
2,636 reviews
- Rated 1 out of 5by thejammonster, a day agoI (regrettably) already paid for your service, STOP ADVERTISING a dozen other services every time I connect my VPN
Developer response
posted 7 hours agoHello. We apologize if our notifications caused you any inconvenience. Your feedback is valuable to us and it will be transferred directly to the responsible team. -L.L. Developer response
posted a day agoЗдравствуйте! Не могли бы вы, пожалуйста, уточнить, что именно у вас не получилось? Мы с удовольствием вам поможем, но нам нужна дополнительная информация. -L.L.- Rated 5 out of 5by thomaat, 4 days agoThe addons works for me better than the app. windows sometimes be late when tunrning off the connection but not 1 problem with this
Developer response
posted 3 days agoHello. We’re sorry to hear about the issues with the app! Could you please contact our team at support@nordvpn.com? They will gather the necessary information to assist you, ensuring that you can also use the app. -E.G. - Rated 3 out of 5by Firefox user 18923947, 5 days agodie Funktion an sich ist ganz gut aber jetzt werden nach einer Zeit im geöffnten Firefox, die Seiten nicht mehr geladen. wenn man die Verbindung kurz ausschaltet kann man die Seiten wieder laden.
Developer response
posted 5 days agoHallo! Wir entschuldigen uns für etwaige Unannehmlichkeiten. Wenn Sie derzeit die Kill-Switch-Funktion in den Erweiterungseinstellungen aktiviert haben, können Sie versuchen, sie zu deaktivieren, um zu überprüfen, ob das Problem dadurch behoben wird. Sollte das Problem weiterhin bestehen, wenden Sie sich bitte per Live-Chat oder E-Mail an support.nordvpn.com an unseren Support, um weitere Unterstützung zu erhalten! – Neo - Rated 5 out of 5by Firefox user 18359664, 6 days ago
- Rated 5 out of 5by Viktor Fulop, 8 days ago
Developer response
posted 8 days agoHello! We are sorry to hear about the displeasure. Could you describe the issues you had with our services with some more information? We are here to help you out! -L.L.- Rated 5 out of 5by valter, 11 days ago
- Rated 5 out of 5by Firefox user 14900131, 13 days ago
- Rated 1 out of 5by Hajnalka, 18 days ago
- Rated 5 out of 5by VAL, 24 days ago
- Rated 4 out of 5by GamePlayer547, a month agoUnfortunately you may have to sacrifice usefulness in a website here and there -- but well worth it with all the surveillance going on nowadays.
Developer response
posted a month agoHi there, thank you for sharing your thoughts! If you ever run into difficulties accessing certain websites, our support team at support.nordvpn.com will be glad to walk you through possible solutions and help you get the most out of the service. -P.B. - Rated 1 out of 5by Firefox user 13982453, a month ago
Developer response
posted a month agoHello. While our VPN service requires a subscription, we offer a 30-day money-back guarantee for all plans bought through our website at nordvpn.com/pricing/. Feel free to try our services, and if you have any concerns, reach out to us at support.nordvpn.com. -D.I- Rated 5 out of 5by Tooltivity.com, a month agoAt Tooltivity.com, we manually test productivity browser extensions and provide honest and detailed reviews.
NordVPN received an impressive rating of 8.9 in our tests. In our evaluation, we considered the categories of features, design, ease of use, security & privacy, value for money and performance. You can find the full test report here:
tooltivity.com/extensions/nordvpn Developer response
posted a month agoЗдравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -L.L.- Rated 1 out of 5by Soup, 2 months ago
- Rated 5 out of 5by OlTkor, 2 months ago
- Rated 4 out of 5by geh420207, 2 months ago
Developer response
posted 2 months agoЗдравствуйте! Мы будем рады помочь и более подробно рассмотреть ваш случай. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support.nord-help.com, они доступны круглосуточно. -G.M.- Rated 1 out of 5by Tuta, 2 months agoIf you are not logged in, the extension keeps asking for the login and password, blocking me from using the browser. This will be reported to Mozilla too. It's insanely amateur.
Developer response
posted 2 months agoHello. We're very sorry about the experience! Could you reach out to our team at support.nordvpn.com about this issue? We'd be happy to help you resolve it. -N.F. - Rated 5 out of 5by striker, 2 months ago
- Rated 4 out of 5by Firefox user 18167785, 2 months ago
- Rated 5 out of 5by cubigiabinh, 3 months agoVPN is fast; Ad-blocker is good; but they can't justify the price. Nevertheless, the overall product is great. It's just it'd be better if it was cheaper.
Developer response
posted 3 months agoHello. We appreciate your feedback! It will be transferred to our team. -L.L.