Reviews for Proton VPN: Fast & Secure
Proton VPN: Fast & Secure by Proton, Proton Team
Response by Proton Team
Developer response
posted 9 months agoThat doesn't sound right. Which exact version of the extension and your browser do you currently have installed? Have you experienced this issue with any previous versions of the extension? Have you tried reinstalling the extension to see how it goes? Contact us at protonvpn.com/support/contact with more details so we can help.
553 reviews
- Rated 5 out of 5by Carson, 5 hours agoWorks like a charm. It sometimes makes websites run a little weird but I think that's just a function of the VPN being more private than the website would like. Ex: Microsoft Copilot
- Rated 3 out of 5by Mike Zamkovsky, a day ago
- Rated 1 out of 5by Firefox user 19193421, a day agov1.2.10 freezes every connection after wakeup from sleep on Windows, have to disable addon to get it working again.
Developer response
posted a day agoSorry to hear that. Could you share more details about the issue? Are you receiving any error messages? Do you have the auto-connect feature enabled? Do you have any other extensions installed for privacy/security purposes? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot. - Works perfectly for a few minutes, then it simply freezes, both the extension and the entire connection. You can only fix this by disabling the extension. But when you enable it again, this happens again. And the only way to restore it is to completely reinstall it, only for this to happen again a few minutes later.
Developer response
posted a day agoThat doesn’t sound right. Could you share more details about the issue? Are you receiving any error messages? Do you have any other extensions installed for privacy/security purposes? Are your browser and the Proton VPN extension up-to-date? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you further. - Rated 3 out of 5by g1zm02k, 4 days agoDoes the job, but it does it in the most basic and annoying way possible, for example you can't set up a default country (i.e. USA) and you instead have to constantly scroll down and activate your country of choice manually every time you want to use it because it resets the list position back to the beginning any time you click on anything...
This wouldn't be a problem if not for the fact that you can't invert split-tunnelling — I literally only want to use the VPN for one or two sites that I have data on that are blocked in the UK but I can't without it causing problems everywhere else — so I have to continuously Connect/Disconnect via the long-winded means I mentioned above every time I want to use those sites.
Other than that, no issues, but I won't be resubscribing as it's really too much faffing about for something that you should be able to set up as a one-click connect.Developer response
posted 2 days agoThank you for your review. Although these features are not available at the moment, we've passed on your feedback to the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates. - Rated 1 out of 5by Ridiculous_George, 5 days ago
- Rated 5 out of 5by Firefox user 18835325, 6 days agoProton's full suite of services has been great for me and I have had no issues whatsoever with Proton VPN. Sure the paid version is way better (that's what I use) but I used the free version for a while first. I can't think of many other free offerings that have a proven track record of caring about your data. If all you care about is getting around certain online Acts - proton free is perfect. For me - the paid version is exceptional.
- Rated 5 out of 5by Firefox user 18964107, 7 days ago
- Rated 5 out of 5by Firefox user 19173908, 8 days ago
- Rated 5 out of 5by Firefox user 18265508, 9 days ago
- Rated 5 out of 5by Felix, 9 days ago
- Rated 5 out of 5by Emi, 10 days ago
- Rated 3 out of 5by Firefox user 19221936, 11 days ago
- Rated 5 out of 5by Rainbow, 11 days ago
- Rated 5 out of 5by Katakura Asada, 12 days ago
- Rated 5 out of 5by Cartolina Enferrujada, 12 days ago
- Rated 5 out of 5by Firefox user 17839763, 13 days ago
- Rated 5 out of 5by faslger, 14 days ago
- Rated 5 out of 5by Job, 14 days ago
- Rated 5 out of 5by Firefox user 15701328, 14 days ago
- Rated 5 out of 5by Zlate, 14 days ago
- Rated 4 out of 5by AVIVO10, 18 days agoworks great
BUT before you close the browser you need to disconnect from the VPN bc if not you might get stuck in a limbo state but it is fixableDeveloper response
posted 16 days agoThank you for your review. Could you describe the behavior further? We'd be more than happy to help, but we need to have a clear understanding of the issue first. Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot. - Rated 5 out of 5by Firefox user 19484692, 18 days agoI am absolutely exited about Proton VPN! Everything is so great in the service and this plugin particularly. Also, I'd like to mention that Proton helps to so many low-on-fund people by giving them opportunity to use it free (with random location).
- Rated 4 out of 5by Nick, 19 days agoHaving an issue with the split tunnelling not working. When trying to watch a Youtube video it will endlessly buffer if connected to certain counties, even though I have it and all subdomains excluded from the VPN connection. The video will load when connected to my home country, so something about the subdomain exclusion isn't working as intended.
Developer response
posted 19 days agoThat doesn't sound right. Could you share more details about the issue? Which specific servers have you encountered this problem with? Are you using any other extensions for privacy/security purposes? Are your browser and the Proton VPN extension up-to-date? Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further. - Rated 5 out of 5by Firefox user 13333296, 20 days ago